1. INTRODUCTION
This Privacy Policy outlines how Authors Own Publishing (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information from authors, contractors, team members, and website visitors (“you,” “your,” or “users”). We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (as amended), the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR), and other relevant international privacy laws.
This policy was last updated on 02.07.2025.
2. INFORMATION WE COLLECT
2.1 Authors and Contributors
- Personal Information: Full name, email address, phone number and postal address for contract purposes
- Professional Information: Writing credentials, publication history, bio information, author photograph, and professional references
- Financial Information: Bank account details, tax file number (TFN), ABN/ACN where applicable, and payment processing information
- Manuscript Content: Unpublished works, drafts, revisions, and all related creative content
- Communication Records: Email correspondence, meeting recordings and notes, and feedback on manuscripts
2.2 Contractors and Team Members
- Employment Information: Resume/CV, work history, references, and professional qualifications
- Personal Details: Contact information, emergency contacts, and government-issued identification
- Financial Information: Bank account details, superannuation information and tax-related data where applicable
- Work Product: Creative contributions, editorial feedback, and proprietary company information
- System Access Logs: Login records, system usage data, and security access information
2.3 Website Visitors
- Technical Information: IP address, browser type, device information, and operating system
- Website Usage Data: Pages visited, time spent on site, referral sources, and navigation patterns
- Contact Form Data: Information submitted through contact forms, newsletter subscriptions, and inquiry forms
- Cookie Data: Preferences, session information, and tracking data (with consent where required)
3. HOW WE COLLECT INFORMATION
3.1 Direct Collection
- Online forms and applications
- Email communications
- Phone conversations
- In-person and virtual meetings and submissions
- Contract negotiations and agreements
3.2 Automated Collection
- Website analytics tools (Google Analytics, with appropriate consent)
- Server logs and security monitoring
- Cookie technologies (essential and functional cookies)
- Social media and AI workflow integrations (with explicit consent)
- Call recordings and AI assisted note-taking application (with explicit consent; all AI-notes are shared with the client).
4. PURPOSE OF DATA COLLECTION AND USE
4.1 Supported Publishing Operations
- Manuscript evaluation and editorial processes
- Author contract management and rights administration
- Publication planning and marketing activities
- Payment-plan plan calculations and payment processing
- Legal compliance and intellectual property protection
4.2 Business Operations
- Contractor and employee management
- Financial record keeping and tax compliance
- Business communications and correspondence
- Website functionality and user experience improvement
- Marketing and promotional activities (with consent)
4.3 Legal and Regulatory Compliance
- Fulfilling contractual obligations
- Complying with Australian Privacy Act requirements
- Maintaining records for legal and audit purposes
- Protecting against fraud and security threats
5. DATA SHARING AND DISCLOSURE
5.1 Third-Party Service Providers
We may share personal information with trusted third-party service providers who assist us in our business operations, including:
- Cloud Storage Providers: Secure document storage and backup services
- Payment Processors: Payroll and royalty payment services
- Legal and Professional Services: Lawyers, accountants, and business advisors
- Marketing Platforms: Email marketing services and social media management tools
- Technology Providers: Website hosting, analytics, AI-managed meeting recordings and note-taking, and security services
5.2 Legal Requirements
We may disclose personal information when required by law, including:
- Court orders and legal proceedings
- Regulatory investigations and compliance requests
- Law enforcement inquiries
- Protection of our legal rights and interests
- Prevention of fraud or illegal activities
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to appropriate confidentiality agreements and privacy protections.
6. INTERNATIONAL DATA TRANSFERS
6.1 Overseas Recipients
Some of our service providers may be located overseas, including in:
- United States (cloud storage and email services)
- European Union (analytics and marketing tools)
- Other jurisdictions where our service providers operate
6.2 Safeguards
When transferring data internationally, we ensure:
- Adequate protection through contractual obligations
- Compliance with Australian Privacy Act requirements
- Implementation of appropriate technical safeguards listed below
- Regular review of international transfer arrangements
7. DATA SECURITY AND PROTECTION
7.1 Technical Safeguards
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication systems
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
- Secure backup and disaster recovery procedures
7.2 Organisational Measures
- Staff training on privacy and data protection
- Confidentiality agreements with all personnel
- Regular review of privacy policies and procedures
- Incident response and breach notification protocols
- Vendor due diligence and contract management
8. DATA RETENTION
8.1 Retention Periods
- Author Manuscripts: Retained for 7 years after contract termination or publication
- Employment Records: Retained for 7 years after termination of employment/contract
- Financial Records: Retained for 7 years in accordance with Australian tax law
- Website Analytics: Retained for 26 months maximum
- Communication Records: Retained for 3 years after last contact
8.2 Secure Disposal
When retention periods expire, we securely dispose of personal information through:
- Secure deletion of electronic records
- Secure destruction of physical documents
- Where specifically requested, verification of disposal completion
- Documentation of disposal activities
9. YOUR RIGHTS AND CHOICES
9.1 Access and Correction
You have the right to:
- Request access to your personal information
- Seek correction of inaccurate or incomplete data
- Obtain a copy of your personal information
- Understand how your information is being used
9.2 Withdrawal of Consent
Where we rely on consent for processing, you may:
- Withdraw consent at any time
- Opt-out of marketing communications
- Refuse non-essential cookies
- Limit data collection where possible
9.3 Complaints and Disputes
If you have concerns about our privacy practices, you may:
- Contact our Privacy Officer directly
- File a complaint with the Office of the Australian Information Commissioner (OAIC)
- Seek resolution through other appropriate channels
10. COOKIES AND TRACKING TECHNOLOGIES
10.1 Types of Cookies
- Essential Cookies: Required for website functionality
- Functional Cookies: Enhance user experience and remember preferences
- Analytics Cookies: Help us understand website usage patterns
- Marketing Cookies: Used for advertising and promotional purposes (with consent)
10.2 Cookie Management
You can manage cookies through:
- Browser settings and preferences
- Our cookie consent management system
- Opt-out mechanisms provided by third-party services
- Regular review and updating of cookie preferences
11. THIRD-PARTY SERVICES AND LINKS
11.1 External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11.2 Social Media Integration
When you interact with our social media content or use social media features on our website, the respective social media platforms’ privacy policies apply.
12. CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
13. UPDATES TO THIS POLICY
13.1 Policy Changes
We may update this Privacy Policy from time to time to reflect:
- Changes in applicable laws
- Updates to our business practices
- Improvements to our privacy protections
- Technological developments
13.2 Notification of Changes
We will notify you of significant changes through one or more of the following:
- Email notifications to registered users
- Prominent website notices
- Updated “last modified” dates on this policy
- Other appropriate communication methods
14. CONTACT INFORMATION
14.1 Privacy Officer
For privacy-related inquiries, concerns, or requests, please contact our Privacy Officer: Danikka Taylor
Email: chatwithus@authorsownpublishing.com
Address: 3 Merrifield Street, Brunswick, VIC 3056
14.2 General Inquiries
For general business inquiries:
Email: chatwithus@authorsownpublishing.com
15. REGULATORY AUTHORITIES
15.1 Australian Privacy Regulator
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
15.2 International Regulators
For international privacy concerns, you may also contact relevant authorities in your jurisdiction.
Last Updated: 02.07.2025 Version: 1.1